Legal
Privacy Policy
Last updated: March 2025 · UK GDPR compliant · ICO registered
1. Who We Are
Solbine Ltd is the data controller for personal data collected through the Solbine platform. We are registered in England and Wales. Contact: privacy@solbine.com
2. What Data We Collect
We collect data you provide directly (name, email, land details, company information), data generated through platform use (searches, saved sites, activity logs), and technical data (IP address, browser type, device data, cookies).
3. How We Use Your Data
To provide and improve the Solbine platform, to match landowners with developers, to send platform notifications and product updates, to comply with legal obligations, and to analyse platform usage and performance.
4. Legal Basis for Processing
We process your data on the basis of contract performance (to provide our services), legitimate interests (to improve the platform and prevent fraud), your consent (for marketing communications), and legal obligation (for compliance purposes).
5. Data Sharing
We do not sell your personal data. We may share data with verified platform participants (e.g. matching landowners with relevant developers), service providers acting as data processors (e.g. cloud hosting, analytics), and regulatory authorities where required by law.
6. Data Retention
We retain account data for as long as your account is active, plus 6 years for legal and tax purposes. You may request deletion at any time by contacting privacy@solbine.com.
7. Your Rights (GDPR)
Under UK and EU GDPR you have the right to access your data, correct inaccurate data, request erasure, restrict processing, data portability, and to object to processing. To exercise any right, contact: privacy@solbine.com
8. Cookies
We use essential cookies (required for platform function), analytics cookies (to understand usage patterns), and preference cookies (to remember your settings). You may manage cookie preferences via your browser settings.
9. International Transfers
Where data is transferred outside the UK or EEA, we ensure adequate safeguards are in place in accordance with UK GDPR requirements.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of material changes by email or platform notification.
11. Contact & Complaints
For privacy queries: privacy@solbine.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO): ico.org.uk